Products and Services Offered

In the wake of an unexpected business interupption, Agility Recovery makes resilience simple by providing your credit union with the expertise and resources you need before, during and after an incident. Whether you're a seasoned continuity professional or creating your organization's emergency plan for the first time, we're ready to support you, your team and your members with solutions precisely tailored to the needs of credit unions, including:

• Incident Management App with bi-directional emergency messaging, online training, and cloud-based document sharing to help you eliminate any business impacts.
• Planning resources to help organize and execute your plan, communicate emergency messages, and develop multiple recovery profiles for all your branch locations.
• Communications to ensure you and your team can seamlessly access your phones, data, and critical applications, and to enable uninterrupted communication with your members.
• Mobile financial branch offices or inline retail locations including all furnishings and office equipment, featuring teller stations with cash drawers, safe and restroom facilities.
• Power generators with guaranteed access, transported directly to your location(s), along with fuel service and scheduling.
• Replacement IT equipment delivered to you in 24 hours, including desktops, laptops, servers, routers, and more.
• Testing exercises using a controlled environment guided by our experts to examine, execute, and improve your strategy.

Who is Agility Recovery?

Our mission is to reduce the impact of business interruptions on organizations and the communities they serve. Our purpose is to help businesses be prepared before, during, and after an incident happens. After decades of helping businesses recover from real disasters and manage through emergency messaging, we bring the collective experiences of thousands of hours in the field. With over ten years as a CUNA Strategic Services Solution Provider, we’ve evolved into the leading business continuity and disaster recovery end-to-end solution in the market.

How do credit unions benefit from this strategic alliance?

• Our business continuity packages are turnkey solutions to ensure your credit union is ready for anything. When disaster strikes, we’ll mobilize resources to get you back up and running at any time, for any reason.
• With more than 30 years of experience recovering businesses of all types across the continent, no other organization understands more what credit unions need to resume operations and defy downtime.
• Our solutions are flexible and costeffective, tailored to your needs as a credit union for both retail financial branch operations as well as back-office administrative functions
• We work with any core processors, ensuring seamless connectivity no matter what the condition of local infrastructure

Why this provider over another?

• If a business interruption occurred today, would you be ready? Is your plan flexible enough and proven to endure both largescale regional disasters as well as the more common isolated events?
• Can you recover on your own, while still tending to the needs of staff, members and your community? When everyone is clamoring for the same recovery assets and resources, will your plan perform?

We created simple, comprehensive packages for any credit union to seamlessly protect their operations from interruptions. In doing so, we’ve been fortunate to provide business continuity services for more credit unions than the rest of the competition combined, and recovered more organizations too.  No matter what, when an interruption occurs, we will be there.

Ready to get started?

• For more information, contact Jenny Jackson, CUNA Strategic Services alliance manager, at 800-356-9655, ext. 4102 or jjackson@cuna.com.

More Information about Agility Recovery Products and Solutions

A membership with us provides access to disaster recovery and business continuity services that are simple, affordable, and easy to use, including a fully operational mobile branch office. Pricing for our solutions will vary based on size and scope, as well as technology requirements. Testing may also be added as an option to accommodate regulatory compliance.

When a credit union declares a disaster, our team of Declare Managers sets a plan in motion to handle any needs related to power, office space, technology, and connectivity equipment needs. The credit union is billed later for the net out-of-pocket recovery costs, which in most cases can be covered by appropriate insurance.

Connect with Agility Recovery

The Agility Community, a LinkedIn group, is open to everyone with a passion for preparedness and disaster recovery. From Main Street to Wall Street to public institutions, professionals of all types use this platform to share ideas and ask questions. Join The Agility Community.