Originally recorded on October 12, 2020
A podcast from JMFA and CUNA Strategic Services.
Listen to a podcast featuring Shay Santos, CEO of Dane County Credit Union
Not all overdraft programs are created equal. To be successful having a proven method for program management that provides day-to-day consistency and total compliance peace of mind. That’s where JMFA—a strategic alliance provider for CUNA Strategic Services—comes in.
In this episode, Tara Krejcarek, WCUL's Senior VP of Strategic Partnerships, speaks with Shay Santos, Dane County Credit Union's CEO. Their discussion focuses on the many benefits the credit union has realized by choosing JMFA as their consulting partner. You'll hear Shay's perspective on how the program has benefited the credit union and members, including—vital factors to consider when evaluating your program, why members use the service, and how the credit union effectively manages risk. Plus, you'll gain useful insight into how offering the service aligns with the credit union's mission.
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