Passive Voice Authentication and Your Call Center

Originally recorded on September 4, 2020

A free webinar brought to you by CUNA Strategic Services and Illuma Labs

In this webinar, Illuma Labs will explore:

Traditional member authentication process and its weaknesses
Using voice biometrics as a natural and frictionless method for member authentication
Benefits of voice authentication related to member experience, security and operational efficiency
Key criteria while considering a voice authentication partner

Resources